About our scoops and more
Welcome to Scoopsmedoo Shop, where every scoop is a delightful surprise! We're dedicated to providing unique, adorable items with a touch of magic. Dive into our frequently asked questions to learn more about our mystery scoops, shipping, and what makes us special.
Frequently asked questions
Have questions about our mystery scoops? You've come to the right place! We've gathered the most common inquiries to help you understand our process, products, and policies. If you don't find what you're looking for, feel free to contact us at scoopsmedoo99@gmail.com or call 253-340-6703 .
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days. All international orders ship via express service, with most major countries receiving packages within 1-2 weeks, and some regions as fast as 1 week.
What is your return policy?
Due to the mystery nature of our scoops, all sales are final. However, if an item arrives damaged, please contact us within 7 days of delivery at scoopsmedoo99@gmail.com for assistance.
Do you ship internationally?
Yes, we offer fast express shipping worldwide! Most major countries receive their packages within 1-2 weeks, and some regions may receive them in as fast as 1 week.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
How do your mystery scoops work?
What kind of items can I expect in my scoop?
You choose the number of scoops you want and your preferred color theme or character edition. For example, our Lucky Scoop - Character Edition allows you to pick your favorite for $59.90(taxes included, shipping calculated at checkout). Each scoop comes with an additional gift based on the number of scoops purchased (e.g., 1 Scoop + 1 Gift, 2 Scoops + 2 Gifts, 3 Scoops + 3 Gifts).
Each scoop is filled with over 20+ items carefully selected, adorable, and highly usable items, lovingly chosen to make your order extra magical and joyful. We guarantee you'll find something cute you'll love and use for sure!
At Scoopsmedoo Shop, we pride ourselves on curating over 20+ unique, adorable, and useful items in each mystery scoop. We add new items every month to ensure fresh surprises, and our commitment to express worldwide shipping and personalized packing videos sets us apart from other online small businesses.
What makes Scoopsmedoo Shop unique?
Can I get a packing video of my order?
Absolutely! If you'd like a packing video of your order, please make sure to select the 'TikTok Video' on the product page when placing your order. If you'd love for us to tag you, please leave your TikTok username at checkout!
Ready for your next surprise?
Explore the magic of Scoopsmedoo Shop and discover your next favorite adorable item. Each scoop is packed with joy and carefully selected treasures just for you. Start your journey with us today!